Support
We're here to help
Need assistance with CareUnveil? Whether you're having trouble accessing your account or have a technical question, we're here to help.
Contact Support
If you're experiencing an issue or have a question about CareUnveil, please contact our support team using the form below.
We aim to respond to support enquiries as quickly as possible.
Before contacting us
To help us resolve your issue as quickly as possible, please include as much relevant information as you can, such as:
- Your organisation name
- A clear description of the issue
- What you were trying to do when the issue occurred
- Any error message you received
- Your device or browser, where relevant
Account access
CareUnveil is provided through registered care organisations.
If you're unable to sign in or need access to the platform, please contact your organisation's administrator first, as they manage user accounts and permissions.