Support
We're here to help
Need assistance with CareUnveil? Whether you're having trouble accessing your account or have a technical question, we're here to help.
Contact Support
If you're experiencing an issue or have a question about CareUnveil, please contact our support team.
We aim to respond to support enquiries as quickly as possible.
Before contacting us
To help us resolve your issue as quickly as possible, please include:
- Your organisation name
- Your name and email address
- A description of the issue
- Screenshots (if applicable)
- Your device and operating system
Account access
CareUnveil is provided through registered care organisations.
If you're unable to sign in or need access to the platform, please contact your organisation's administrator first, as they manage user accounts and permissions.